About our team

"Hannah's Pottery" is a small but dedicated team of artists, makers, and pet lovers who work together to bring every custom order to life.

While Hannah leads the creative vision and handcrafts each piece, she is supported by a team that handles order coordination, customer communication, quality review, and shipping.

We operate as a registered business and take full responsibility for every order placed through our shop. If you have a question, a concern, or an issue with your order, our team is here to make it right. You are never dealing with a one-person operation with no accountability. There is always someone available to assist you.

Our commitment is simple: you send us a photo of your pet, and we deliver a handmade keepsake you will want to keep forever. That promise is backed by our entire team, not just one person.

For any order issues, questions, or concerns, please reach out to us at support@hannahspottery.com and a team member will respond within 2 business days.